Thanks for your purchase ! At Joliplacard, we aim for maximum Shopping experience by offering both unique fashion product from our independent designers and excellent after-sale services. Each product will be carefully inspected before it starts its journey to destination. Refund and exchange are available options if you are not satisfied with our products and services.
please don’t hesitate to contact us, we will try our best to meet your request.
Need a different size, color or pattern? Have a hassle-free exchange as long as it is in stock.
Buyer is responsible for the returning shipping cost. When we receive the product you return, we will deliver another product to you again ( shipping cost for 2nd delivery will be paid by our Company)
Kind reminder: Any addresses on the parcel are not approved as the return address. Returned package without an authorized return address from customer service representatives and lost packages will not be refunded or exchanged.
If you want to cancel the order and get a refund after the order is shipped, you need to send the product(s) back.
After we receive the product that customers send back, we will issue the refund.
We will issue a refund to your original payment method within a week.
Returns &Exchanges Policy
-Purchase (except swimwears、bags&accessories) can be returned or exchanged Within 14 days (14 days or more)from the delivered date.
-Items must be unused, undamaged and in original packaging,ensure that all articles in the package are intact ! If not, If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Items that do not meet these criteria will not be considered for return.